Extranet Connectivity Business Partner Connectivity Remote Access Services Messaging Services Internet Services

Extranet Connectivity : Dial Backup

The Extranet Dial Backup service provides a dial backup connection to your Extranet Data Line. It is a very cost effective method of providing additional reliability to your connection to the CareBridge network.

Like the Extranet Data Line, the Extranet Dial Backup service is fully turn-key. We provide the ISDN (or analog if ISDN is not available) dial circuits and the equipment to connect those circuits to your Extranet Data Line router. Charges for this service are fixed-fee. There are no separate dial usage charges.

When the router senses a failure with the leased line connection, it will automatically create a connection to the CareBridge network over the dial circuits. When the leased line failure is corrected, the router will redirect traffic to the leased line circuit and drop the dial backup connection.

By design, Extranet Dial Backup provides redundancy not only to the circuit between your facility and the CareBridge network, but also to the CareBridge node to which your Extranet Data Line is connected. If you have engineered diverse entrances into your facility for your voice and data circuits, the Extranet Dial Backup circuits can take advantage of them as well.

Extranet Dial Backup comes in a variety of speeds, from 56kbs to 512kbs. The speed chosen does not need to be equivalent to the speed of the Extranet Data Line, but should take into account the average volume of data handled by the data line.